Apparently, many users have recently been complaining about the lack of responsiveness of the HostDepartment support teams. We have fielded several comment reviews that have denigrated the services. We have opted to only post the select few below.
I like the sound of it, but what does it mean? According to HostDepartment, exactly what it says. It means UNLIMITED:
Disk space
Bandwidth
Email accounts
Domain hosting
Sound too good to be true? I thought so too, so I signed up to check it out. Guess what? They aren't kidding! It actually kinda freaked me out a bit, so I called them before I signed up to make sure we were all on the same page. Turns out they were reading just what I was reading. So what did I do? I put all the websites that I host with alot of downloadable content on their service. And now, almost 10 months later, I am freakin ECSTATIC! I've saved a lot of expense by just picking the provider that offers the best service at the lowest price!
I get a shell account, so that takes care of most of my needs, unlimited email with a control panel to manage it, PHP, Perl, MySQL, Postgres, ColdFusion, ASP, and huge grin - free of charge.
Plus payment options fit my needs, because the minute I want to change providers, I can. I can either pay monthly, semi annually, or annually (with the biggest cost savings for the longest term, of course).
Bottom line: cheap is good, but sometimes the hidden costs of added bandwidth and utilization kills the would-be savings. HostDepartment hit the sweet spot for me in ROI.
Apparently, many users have recently been complaining about the lack of responsiveness of the HostDepartment support teams. We have fielded several comment reviews that have denigrated the services. We have opted to only post the select few below.
Alright, so what else can I get for the money? How about technical support in real-time from one of the best interfaces I've seen FOR SO FREAKIN CHEAP!
Download the "DemoBar". This thing is awesome. I just open a browser and I have all the administrative interface functions at the ready.
Another cool feature is the "Server Information" section. I don't have to hunt around my shell account to find out how things need to be setup. I don't have to call and ask or even open up a trouble ticket. I just go to that section under the support section of the site, and I know how my site design needs to be layed out to work with Perl, PHP, CGI, or dot NET! Ever have this conversation:
Me: "Hi, I'm an experienced web developer calling you, Mr. First Level Technical Support."
Them: "Hello Mr. Web Developer. May I help you with a very, very simple question?"
Me: "Why is my CGI failing with Apache SuExec errors?"
Them: "Sure, I am more than willing to help. Could you tell me what exactly SuExec is?"
Me: "No. Goodbye."
I really don't like talking to technical support when I have to explain anything. Just tell me what I need to know in a very simple document and post it on your website. I keep some strange hours, and I don't like talking to people at 4am.
And don't even get me raving about the network status information updated in real-time on the website... because I will just start gushing. THATS THE BEST IDEA SINCE THE INTERNET.
Then theres the live person support. Needless to say, I have alot of fun with the peeps over there, and I think they know what I need and expect... because they already put it on the website for me.
(FREE 1 Domain name Registration
& GET 6 months FREE!)
(SAVE $79.6!)
Money Back Guarantee
30 Days
Setup Time
30 Seconds
Quota
Allotment
No Limit Website
Summary Disk Usage
NO LIMIT
Summary Traffic
NO LIMIT
Default Disk Space Quota
(Adjustable)
NO LIMIT
Domain
Resources
No Limit Website
Host UNLIMITED WEBSITES -
ABSOLUTELY FREE! of charge.
NO LIMIT Domains
Parked Domain (DNS Hosting)
NO LIMIT Domains Parked
Mail Domain Alias
NO LIMIT Domains Alias
Free New Domain Name
available for annual billing only.
1 New Domain (1year billing only)
Web Services & Tools
No Limit Website
MS Front Page Support
Free
Server Side Includes
Free
Redirect URL
Free
Custom Directory Indexes
Free
Server Side Image Map
Free
Web Applications
and Scripts
Free
Web Shell
Free
Password Protected Directories
Free
Site Studio Software
Website Creation Tool
Free
Custom Error Document
Free
Transfer Log (Access Log)
Free
Webalizer Site Statistics
Free
Mail Services
& Tools
No Limit Website
Web Mail
Free
Mailbox
NO LIMIT
Default Mailbox Quota (Adjustable)
NO LIMIT
Email Auto Responder
NO LIMIT
Catch All Email Address
Free
Mailbox Alias
NO LIMIT
Mail Forward
NO LIMIT
Mailing List
NO LIMIT
Own SMTP Server
NO LIMIT
IMAP Support
NO LIMIT
Advance Features & Others
No Limit Website
FTP Sub Account
NO LIMIT
Anonymous FTP Server
NO LIMIT
Custom DNS Records
NO LIMIT
Dedicated IP Address
NO LIMIT
At Host Department, we only use the best and highest quality equipment to host your websites.
We are using the highest end of Intel Blade Servers:
Intel(R) Xeon(R) CPU 1.60GHz
Memory 4GB
State of the art firewall and network security systems.
Aside from our strong dedication to high equipment and application standards, we are known to have the most knowledgeable and skillful system engineers to assure the highest level of reliability and security delivered to our end customers.
NOLIMIT
Website
$3.95**
Developer
$5.95**
Free ASP, ASP.NET with .NET Framework 2.0 and 1.1, Cold Fusion MX
Free PHP, Perl, CGI, SSI, Cron Tab
Free MySql, PgSql, and MS SQL Server 2000 Database
All of No Limit Website features included
Ecommerce
$12.95**
Ready to accept payments
Free 128 bit SSL Certificate
Free Shopping Cart System
Free Integration & Setup
All of No Limit Website features included
**price dependent on contract term length and payment options (per mo, annually)