Technical support includes online chat services, online ticket services, and 24x7 toll free phone support.

One of the coolest things about their support is the help of the "SiteDude". He can move your site from anywhere to the iXhosting service without unnecessary downtime.

Theres also alot of FAQ documentations and a web hosting user manual for use with the service.

Video tutorials include everything you need to know about web-based email and WordPress, the online blogging tool.

Heres another company I like, mostly because of the additional marketing services that they offer.

Along with the basic services provided by most web hosting companies, these guys also offer free advertising credits with Google and Yahoo.

Most of us have seen turnover in shopping cart acquisitions because of abandonment. iXhosting offers an eChat service to keep customers shopping.

Ratepoint is an internet technology that allows you to focus on what the search engines focus on, and gives you insight into what they look for to increase your sites' rankings. This tool has been invaluable to us in the past.

Finally, theres an interesting technology that I haven't used before, but it does seem to bring in business from a certain segment. The SitePal speaking avatar can guide users through your site to prepared rich media content. Why wait for your users to find it when you can bring it to them? Great idea!!!